What to do when you need to submit a claim.
- Contact your service provider immediately to blacklist a stolen phone.
- In the case of theft, report to the police and get a case number.
- Inform us of the incident.
- Complete the property loss claim form.
- Forward it to us at info@uib.co.za with a copy of the blacklisting report.
- Contact the police to report the burglary/theft and et a case number.
- Inform us immediately so an assessor can evaluate the loss.
- Complete a Property Loss Claim Form.
- Forward the completed form to us with 24hours of the incident.
- If applicable, contact your satellite tracker and the police immediately.
- Get a police case number.
- Complete the Motor Vehicle Theft Claim Form.
- Forward the completed form to us within 24hours.
- Make sure you are okay and safe from harm.
- Do not admit to pr accept liability.
- Get the other person’s name, ID, phone number, car registration, and address.
- If the vehicle is towed, get the contact details of where it was taken.
- Report the accident to the police within 24hours and get a case number.
- Complete the Motor Vehicle Accident Claim Form.
- Forward the completed claim form to us within 24hours of the incident.
- Notify us of the loss within 30days.
- Complete the Property Loss / Damage Claim Form.
- Compile a list of damaged items.
- Quantify the loss with replacement quotes & obtain damage reports.
- Submit the completed claim form to info@uib.oc.za together with supporting documents.
